KaroKaro

Trust centre

Every public policy and record Karo publishes, read only. Each document shows its reference, version and effective date. To request a copy, contact info@karoschool.net.

Last document change: 8 November 2026

Agreements and policies

ReferenceTitleVersionEffective dateRead
KRO/GOV/CTR/2026/01Agreement1.08 November 2026Read
KRO/GOV/POL/2026/02Privacy Policy1.08 November 2026Read
KRO/GOV/STD/2026/04Cookie Notice1.08 November 2026Read
KRO/GOV/POL/2026/03Acceptable Use Policy1.08 November 2026Read
KRO/GOV/STD/2026/01Sub-processors1.08 November 2026Read

Service

ReferenceTitleVersionEffective dateRead
KRO/GOV/STD/2026/02Service Level Agreement1.08 November 2026Read

How Karo keeps school data safe

  • Every connection is encrypted in transit, and databases, backups and files are encrypted at rest.
  • The database is backed up every day, and the restore has been tested.
  • School data is held in Amazon Web Services US West (Oregon), United States; WhatsApp messages go through Africa's Talking in Nairobi.
  • Access follows each person's rights, and sensitive actions ask the person to confirm it is them again.
  • Karo sends no SMS: codes and notices go by WhatsApp or by email.
  • Questions or a request for a copy: info@karoschool.net.

Held internally, available to a school on request under NDA: Data Protection Impact Assessment; Platform Security Assessment; Incident Response Drill Record; Business Continuity and Disaster Recovery; Record of Processing Activities; Data Protection Policy.